Continuous Improvement: The POWER Assessment

From Angela Knobloch, FST Change Management & Continuous Improvement Workstream Lead

A continuous improvement mindset truly transforms a culture when it is embraced in a day-to-day basis. It requires intentional reflection and willingness to adjust based on new information.

• Positives - What’s working well?
• Objections - What’s not working well?
• What else might be considered?
• Enhancements - What would make the positives even better?
• Remedies - What would make objections better? 

Let’s apply this model to some recent stakeholder feedback we’ve received on the FST team about how to have a productive meeting:

• Positives: Glad to be invited/included in meeting; feel like my feedback matters
• Objections: Hard to stay focused (especially remotely) when we’re just talked at during the meeting
• What else? We’re all distracted with Return to Grounds and the COVID environment
• Enhancements: Keep inviting the key stakeholders AND ask their opinion/feedback more often
• Remedies: Fewer meetings; focused with specific objectives; always a discussion opportunity

How might you apply the POWER Assessment in your current role?