Notes from your friendly neighborhood LSP: Softphone Rollout

UVAFinance is transitioning from physical desk phones to virtual phones, otherwise known as Webex softphones. This will allow you to answer your UVA work phone number using your laptop from any location you are working.

All physical phones are being removed. If you believe you have a business need for a physical phone, please contact vpf-support@virginia.edu. We will work with your supervisor to determine the best solution.

Please see the Using the UVA Softphone (Cisco Webex) App section on the ITS page https://in.virginia.edu/softphonefor helpful resources and instructions.

If you already have the Webex app on your cell phone you may continue to use it in addition to the desktop version being rolled out.

The Webex softphone rollout will occur by department over the next month. We will enroll all staff members into the new program and then provide further technical instructions on the steps required to complete the transition.

If you have questions, please reach out to us at vpf-support@virginia.edu.