Monday, February 21, 2022

Training: Before, During, and After Implementation

Contributed by Patty Marbury


As you have likely heard, Security Role Mapping is sprinting toward having most of UVA's roles mapped by March 11. Since Workday Finance training is based on the specific roles you will have, this effort is really important, as it determines what courses you will complete as we approach July 1, 2022. It is our goal to help you be prepared and able to successfully perform your work in Workday.

So let's talk about that training! As we create content the training team is focusing on the context of the processes, so you're not just trained on how to click through a transaction, but rather you will get an understanding of your part in the grander scheme—when and why is a process completed, who completes it, when applicable, what happens next, and of course, how you complete the transaction.

As a reminder, training will be offered in a variety of modalities:
  • Self-paced, online training, taken at your own convenience
  • Quick Reference Guides
  • Instructor-led training offered virtually and supplemented with in-person as needed
You'll also have access to a lot of support, post-go-live. The trainers will hold office hours to address your questions, and our new Finance User Success Manager Joey Carls is setting up a solution center to offer real-time help for routine questions and issues. We'll also be developing solutions with Workday Digital Assist, which provides on-demand help as you do your work.

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