Continuous Improvement Corner: Identifying Zoom meeting owners

Have you ever been in a Zoom call where there was confusion about who had permission to record, share their screen, and make other changes to the meeting? After two years of working from home, we’ve likely all experienced this at one point or another.

Angela Knobloch, FST Change Management Team Lead and Head of the Continuous Improvement Committee, uses an easy way to assuage this confusion. Her quick continuous improvement tip, described below, can be found in the invitation for the upcoming FST Friday meetings.

The body of the invitation email should include a list of the meeting owners (hosts) and the admin owner (person who created the Zoom meeting). That way, everyone knows who to contact with questions and who can help with technical and scheduling issues.

Adding this information might seem like a small change, but sometimes small changes can make a huge difference.