Training Update: Methods and Foundations

 Contributed by Patty Marbury

This is your brain on WD training.

I've hopped on the blog several times now to talk about training and, more specifically, the ways in which it will be delivered (see this piece for my last update). As you know, training for Workday Financials will be available starting in May 2022, and continue up to and post-go-live.

We’ll be offering both Instructor-led and self-paced training. Any instructor-led training class that we offer will also be offered as a self-paced option so that we can accommodate different learning preferences and the hectic schedules of our stakeholders. To ensure that everyone has a basic understanding of our new chart of accounts before they learn about their role in Workday Financials, all training will require the completion of a prerequisite self-paced course – Introduction to the Workday Financials.

Here are the What, Who, and Hows of these two types of training: 

Instructor-Led Training (ILT)

• What:  Virtual* sessions delivered by an instructor, including demos, hands-on practice, and supporting Quick Reference Guides
• Who:  End users will attend training based on their assigned role(s)
• How:  Instructor-led training will be available via Zoom, in person (by request), training materials such as QRGs and hands-on activities in the Workday tenant.  Enrollment in courses will be done through Workday Learning.

*In-person sessions may be offered upon request.  More information will be coming on these sessions.

Web-Based Training (WBT)

• What:  Self-paced learning with supporting Quick Reference Guides
• Who: Roles with a high volume of users, when training is not required, and when training may need to be available at the moment when a user is performing the task (i.e., Expense).
• How:  Web-based training will be available through Workday learning with access to Quick 
  Reference Guides.

You’ll also be able to access help right at the point where you're working in the system through Workday Digital Assist (WDA). You can see how WDA works by checking it out in our Workday human resources system right now!

With the variety of training modalities plus the office hours we're planning after go-live and our Finance Solution Center, I think you'll find that you and your teams are very well supported as we move into the future state of finance at UVA. As always, let me know if you have questions or concerns!