User Experience Reviews in Full Swing

The FST team has hosted almost 30 User Experience Review sessions and participants are getting more familiar with the upcoming transition to Workday Financials. The UER sessions are specific to processes such as creating and updating gifts, account certification, creating accounting journals and adjustments, and more.

Instructors host a virtual session in which users get familiar with a particular tenant and they can review scenarios with the instructor. The participants get time to work through their own scenarios with access to resources such as the UVA Business Terms site and quick reference guides. 

If participants run into issues or have questions, they can log in during office hours with the instructor to ask questions and get assistance. These guided experiences enable users to better understand how to prepare for the use of the system and share information with their departments or units. Participants also provide detailed feedback so FST is able to actively update the sessions going forward to better deliver the information and provide tailored assistance. 

UER participation is integral to the FST rollout of Workday Financials and the time put into these sessions is an investment in ensuring a smoother go-live and system use. The FST team is grateful to all 400+ participants and appreciates their thoughtful feedback and questions.