Training Update: People, Process, and Technology

There's a light at the end of the FST
Tunnel . . . and it's TRAINING!

Contributed by Patty Marbury

 Everyone wants to know:  what will Workday Financials training look like? 

Training isn't just about the technology.  It's not simply a matter of what buttons you push, but rather about who is doing the work, what the business process around the work is, and what the bigger picture looks like.  Early on in our considerations about Workday Financials training, the Training Team wanted to make sure that our stakeholders understood the big picture because we understand it can be confusing to learn how to do something in a system if you don't understand when you do that action and why you do it.

To capture that experience, we focus our training on people, process, and of course, the technology:

• People:  We'll provide an overview of how roles and responsibilities will change as a part of Finance Strategic Transformation.  The content will focus on key operational changes and explaining new ways of working.
• Process:  We'll introduce standardized and simplified processes focusing on efficiency, effectiveness, and compliance.  The content will focus on business-critical processes that end-users need to know how to perform on day one of go-live. 
• Technology:  We'll demonstrate workday and provide self-service instructions to enable end-users to complete transactions within Workday and other systems.

Training will be role-based in alignment with business requirements and operational needs (this is why the Security Role Mapping that's been in process for several weeks now is so important).  

• Instructor-Led Training: Facilitated in Zoom with hands-on practice in the training tenant (Some-person sessions will be offered by request)
• Web-based Training: self-paced learning modules  you can do anytime
• Quick Reference Guides (QRG):  Short process-specific guides with steps to complete a task in Workday
• Demos: short video sessions detailing how a task is executed in Workday
• Office Hours:  Live working sessions with a trainer where you will be able to get questions answered.

Training will be available starting in May and will continue post-go-live (click here to read more about the kind of support you can expect from UVAFinance post-go-live; I think you'll be reassured that we'll be ready to assist in a variety of ways!).

You can expect to hear a lot more about training in the coming months.  The Training Team is just as ready as you are to dive in.  Thank you for your interest in training and your eagerness to learn something new.  We look forward to working with you!